Trust me I’m The Boss
September 2nd, 2009 by Sean Trainor
Recent research by the Institute of Leadership and Management (ILM) shows senior management need to do more to win the trust of their employees.
The Index of Leadership Trust 2009 report suggests that employees have far more confidence in their line managers than chief executives. Interestingly, it suggests that CEOs need to demonstrate more integrity whilst line managers need to demonstrate more empathy to win the trust of their workforce.
Penny De Valk, ILM’s chief executive, said: “Teams are more effective in a trusting environment, and people work better and harder if they trust their leaders.
“For leaders, being good at their job is simply not enough anymore. The more senior you are, the more gap between what you say and what you do… is amplified.”
Listen to what Penny has to say in her interview with BNet.
Closing the gap. That’s what we help organisations do; helping them build trust between employees and leadership and management at all levels.
We know from experience that employees are influenced more by leadership actions than words. It’s all about Leadership; Leadership by example.